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Under the Pharmacy First service, our team of pharmacists are able to provide you with trusted medical advice and suggest effective treatment options, including prescription-only medicines, without needing to book an appointment with your GP first.

A urinary tract infection (UTI) can affect various parts of the urinary system, including the urethra (the tube that carries urine out of the body), the bladder, and the kidneys. While UTIs are common and generally not a cause for major concern, you may need antibiotics to ensure the infection is fully cleared.
UTIs are sometimes called bladder or water infections.
If you are male, pregnant, or if your child is showing symptoms of a UTI, it’s important to see your GP promptly.

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Symptoms of a UTI
Common symptoms of a UTI include:
Pain or a burning sensation when urinating
Feeling the need to urinate more often than usual, especially at night
Sudden urgency to urinate
Cloudy, dark, or foul-smelling urine
Blood in your urine
Abdominal or back pain
High fever
Very low body temperature (below 36°C)
In young children, UTI symptoms may also include vomiting, bedwetting, and general un-wellness. In older adults, additional signs can include confusion, agitation, worsening incontinence, and shaking or shivering.

Do I qualify for a free Pharmacy First UTI appointment?
Registered GP patients
Individuals with the symptoms listed above
Women aged 16-64 years

Who is excluded from a Pharmacy First appointment?
Pregnant individuals
Patients with a urinary catheter
Individuals with recurrent UTIs (2 episodes in the last 6 months or 3 episodes in the last 12 months)

What Causes a UTI?
UTIs are typically caused by bacteria from the digestive tract entering the urinary system. The bacteria travel up the urethra, the tube that carries urine out of the body, and may infect the bladder or kidneys.

Women are more prone to UTIs because their urethra is shorter than men’s, making it easier for bacteria to reach the bladder or kidneys.

Common UTI triggers include:
Sexual activity
Blockages in the urinary tract, such as kidney stones
Conditions that affect bladder emptying, like constipation in children or an enlarged prostate in men
Weakened immune systems, such as from diabetes or chemotherapy
Pregnancy
Having a urinary catheter
Not drinking enough fluids

How to Prevent a UTI?
To reduce your risk of developing a UTI or having recurrent infections:
Keep the genital area clean and dry
Wipe from front to back after using the toilet
Drink plenty of fluids, particularly water
Urinate as soon as possible after sex
Clean the vaginal area with water before and after sex
Change nappies or incontinence pads as soon as they’re soiled
Avoid these practices:
Holding in urine when you feel the urge
Rushing through urination—make sure to fully empty your bladder
Using scented soap or products in the genital area
Wearing tight or synthetic underwear
Drinking excessive alcohol (which can irritate the bladder)
Eating lots of sugary foods or drinks (which can encourage bacterial growth)
Using spermicidal lube with certain contraceptives, such as condoms

How to Treat a UTI?
To relieve the symptoms of a UTI, try:
Taking painkillers, like paracetamol, to ease pain and reduce fever
Giving children liquid paracetamol for comfort
Drinking plenty of fluids to help flush out the infection
Getting lots of rest
Avoiding sexual activity while symptomatic