How can Chrystallsconnect help you

With everyone moving towards a digital world and convenience, we have tried to help with your journey for medication, consultation and treatment for you.
So, with the new NHS Pharmacy 1st we can now treat patients for certain conditions with out you going or waiting for a GP appointments.

Why is Chrystalls Connect different from all the other Online Pharmacies. They can only see you as a distant seller, which means you can not see them only virtual which in most cases this might be ok.

We at Chrystalls Connect are backed and serviced through our actual brick and mortar walk-in high-street community pharmacy Chrystalls Pharmacy IG8 0HL. So, you are covered on all sides.

What we can do to help you?
If you cannot come to the pharmacy, we will bring the pharmacy to you. 

Most consultations can be done by answering our set questions on the conditions, if needed we will also arrange a video call to confirm symptoms, so please make sure you provide your WhatsApp Number and consent and your exemption (paying or exempt)

If all is ok, we will process and dispense medication and deliver to your door same day (orders must be completed before *5.00pm for same day) or you can do click and collect (10.00am to 5.30pm Mon to Fri Sat 10am to 12.00am) up to you.

We look forward in helping you on your journey to better health and wellbeing.

Pharmacy First: what you need to know

Patients can now get treatment for seven common conditions directly from their local pharmacy, without the need for a GP appointment or prescription.

The Pharmacy First scheme was launched by the government and NHS England on 31 January 2024 to give patients quick and accessible care and ease pressure on GP services.

But what does it cover and who will benefit? Here’s everything you need to know.

What is Pharmacy First?

Pharmacy First will enable community pharmacists to supply prescription-only medicines, including antibiotics and antivirals where clinically appropriate, to treat seven common health conditions without the need to visit a GP.


What are the seven common conditions?

  • Uncomplicated urinary tract infections in women.
    (Women only, aged 16 to 64yrs)
  • Sinusitis
    (Adults and Children aged 12yrs and Over)
  • Sore throat
    (Adults and Children aged 5yrs and Over)
  • Infected insect bite
    (Adults and Children aged 1yr and Over)
  • Impetigo (a bacterial skin infection)
    (Adults and Children aged 1yr and Over)
  • Shingles
    (Adults aged 18yrs and over)
  • Earache – Not Online, Face to Face only
    (Young Adults and Children aged 1yr to 17yr)

How can I access treatment from my pharmacy?

You can get treatment for these conditions by walking into the pharmacy or contacting them virtually. GP receptionists, NHS 111 and providers of emergency care will also be able to direct patients to pharmacies, that offer the service, if contacted.


What will happen when I arrive at the pharmacy?

The pharmacist will be able to speak to you privately in a separate consultation room. They may perform an examination or ask to access your medical records. The pharmacist will be able to recommend the best course of action on an individual patient basis, including by issuing prescriptions for antibiotics or antivirals where necessary.


How will this reduce NHS waiting times?

By reducing the number of patients with common conditions, needing blood pressure checks or oral contraception visiting a GP, Pharmacy First aims to free up 10 million GP appointments a year by next winter for more complex diagnosis

This will give GPs time and space to see patients with more complex conditions.

Four in five people in England can reach a community pharmacy within a 20-minute walk and there are twice as many pharmacies in the most deprived communities, making access to care quicker and more convenient.


How do I know if my local pharmacy is offering the service?

More than 10,000 pharmacies have already signed up to Pharmacy First – that’s over 95 per cent of all those in England.


Will I have to pay for my medication?

Usual prescription charges will apply for the seven common conditions. Patients that were already exempt from prescription charges will still be exempt.


What if I still want to see my GP?

Patients can still choose to visit a GP if they wish to. Pharmacy First offers alternative access for these seven conditions and we encourage people to make the most of this service and to consult the highly trained professions in their local pharmacy.

We are working to expand GP access, and have now delivered on our manifesto commitment for 50 million more general practice appointments per year. We are also growing the primary care workforce and we hit our target for 26,000 additional staff in primary care by March 2024 more than a year early.

Shopping Cart
Scroll to Top